Return & Exchange

Return/Exchange/Cancellation Policy

Fabric by Kharidari RETURNS POLICY

• 1. Return or exchange will only be accepted in case of a manufacturing defect or dispatch of an incorrect item.
• 2. No exchange/return will be accepted if the product was purchased at a discounted price.
• 3. Saree(s) cannot be exchanged/refunded if Fall-Pico is done.
• 4. Made to Order product(s) are not eligible for any exchange/refund.
• 5. If you receive a package that appears to have been tampered with, kindly do not accept OR open it.
• 6. Exchange/return requests MUST be made within 24 hours from the time of delivery, provided:
• - The original invoice must be produced.
• - The product(s) must be unused, unwashed and in their original condition.
• - Transaction Processing Fees of 10% shall be deducted from the payment.
• 7. All exchange/return requests should be emailed to sales@mykharidari.com
• 8. MyKharidari reserves the right to decide if the product is in the appropriate condition for exchange/refund and such a decision shall be final and binding.
• 9. We offer exchanges and returns only in extreme circumstances.

FabricbyMyKharidari Cancellation Policy:

FabricbyMyKharidari usually dispatch products within 24 working hours. Hence, cancelling an order will be considered only if the request is made within 12 hours of placing the order or before the product is dispatched, whichever is earlier. Once the order is dispatched, then cancellation is not possible and will not be considered.

In the above case, a Transaction Processing Fees of 10% shall be deducted from the payment.

FabricbyMyKharidari Refund Policy:

* We do not have a Refund Policy. However, we will be able to give you a credit note or Exchange for the same amount of Purchase Order as before dispatch the order.

FabricbyMyKharidari has put in place no-hassle procedures to ensure that you can buy from us in confidence and return the item if the item is faulty or not what you had ordered. In case you are dissatisfied with the product received from FabricbyMyKharidari, you may contact us with your complaints/ feedback at. We shall revert back to you at the earliest.

Refunds in case of damaged/wrong products are made as follows:

The payment is made using a credit/debit card (or any form of net banking)/bank deposit then the amount is credited back to the same account from which the payment was made.

Refunds in case of dissatisfaction with the product are made as follows:

There are no refunds possible in this scenario

Note: In this case, the reverse shipping cost has to be borne by the customer. In case any Customs Duty / Tax is levied, the same also has to be borne by the customer.

MyKharidari is under no obligation to accept any returns or provide any replacements or exchange or give credit note (Before dispatching the order). MyKharidari shall have the sole discretion to assess each case on its own, separately.

Returns / Refunds in Case of Customized Products:

The products which are Customized, Altered, or Tailored are not eligible for Return / Refund / Cancellation.

RETURNS IN CASE OF PRODUCTS ON SALE :

Please note that products purchased during Festive / Promotional Sales are not eligible for Return / Refund/Exchange.

Partial Refunds:

In case of multiple products being ordered, if for any reason whatsoever, MyKharidari is unable to deliver certain products, the customer shall be allowed to select an alternate product. However, in case the customer does not wish to select any alternate product/s, MyKharidari shall agree to refund the amount against such non-deliverable products.

Disclaimer:

The details of the products or product specifications (weight, colour, handwork details, etc.) as shown on the website of FabricbyMyKharidari are only approximate and may differ from the actual product due to a variety of reasons beyond our control.

MyKharidari firmly believes that all the customers who order online are aware that the colours seen on the monitor can be slightly different as compared to the colour of the actual products due to variation of colour settings and capabilities of computer monitors, or other computer-related differences/limitations of the computer system.

Hand-crafted products might have slight irregularities. These add to the unique charm of these products.

Pre-order Terms & Conditions :

• A Pre-ordered product cannot be returned, exchanged, or cancelled.
• An order for the product is taken only after the payment is received.
• In the case of delay or the ordered product is not delivered, it will be informed to the client in the time period and we will refund the exact and only the amount paid by the client at the time of order placement for a particular product.